Logo Lafuma Mobilier for Life

Register your LAFUMA MOBILIER products

You have just bought a LAFUMA MOBILIER product from one of our dealers. Thank you for your purchase!
We suggest that you register your products 5-year warranty, this will enable you to benefit from exclusive offers.
In the help section, you will find all our advice on the use and maintenance of your products in order to prolong its life.

What are the advantages?


Register your 5-year warranty on Lafuma Mobilier for life and enjoy exclusive benefits:

  • Direct access to our LAFUMA MOBILIER online customer service. Have your questions and requests answered following your purchase from one of our dealers.
  • Enrolment in our “sustainable” offers to maintain, repair and extend the life of your products.
  • Retention of your invoice.No need to keep a paper copy.

Before beginning your registration, please make sure that you have your proof of purchase with you (original document or photo).
Registration is available for all products sold in France, Germany, Austria, Belgium, the Netherlands, Italy, Switzerland, Denmark, Sweden and Spain. Service requests in other countries should be made directly to your dealer (store or website).

Logo Lafuma Mobilier for Life

Retain

your invoices

Logo Lafuma Mobilier for Life

Receive

our sustainable offers

Logo Lafuma Mobilier for Life

Access

Customer Service

I would like to register my product


Receive a free protective cover* with any purchase of a FUTURA, FUTURA XL or EVOLUTION Reclining chair made from the 2nd to the 28th of May 2022. Offer valid while stocks last and subject to the form being duly completed before the 12th of June 2022.
* Cover retails for €49.90. Abrasion resistant, UV resistant and waterproof. Compact folding, easy care and machine washable at 30°C.

Step 1 / 2 - Your information

Please fill in the following information for identification purposes.
* Mandatory fields

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Please enter your first name
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Please enter your last name
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Enter a valid email address

Your telephone number is required for delivery, so be sure to fill it in correctly.

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Enter a valid phone number
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Enter a valid address
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Enter a valid postal code
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Enter a city name
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Enter your date of birth

Let’s keep in touch!

Step 2 / 2 - Your item

Fill in the following information pertaining to your purchase.
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Where can I find the reference number of my product?
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Enter your product reference number
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Select one or more references
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Enter the date of purchase of your product

To select the shop, select your country in the previous step

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Choose the store where you purchased your product

What is a valid proof of purchase?

Click here to add or edit a file

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Choose a file with a maximum size of 4.5 MB

Upload your scanned document (maximum size of 4.5 MB).

Need help?

Our Customer Service is at your disposal

We offer a wide range of replacement parts and fabrics on our website https://www.lafuma-mobilier.fr/pieces-et-toiles-de-rechange.html. Also check out our articles and tutorials (link) to help you with the maintenance and repair of your products.

If you bought your product less than five years ago and:

All LAFUMA MOBILIER domestic products are under a 5-year warranty (excluding the decoration & accessories and spare parts & fabrics categories). The warranty period for your product is also indicated on its packaging and/or on the label. The warranty period starts on the day of your purchase (invoice date).

We offer a wide range of replacement parts and fabrics on our website. If you cannot repair your product, we encourage you to donate or recycle it to give it a second life. Our customer service team is always on hand to answer any specific questions you may have.

We offer more than 200 products through our online store LAFUMA MOBILIER as well as through our dealers.

Our customer service department in Anneyron (in the Drôme region of France) will answer your internet requests. Or you can reach them by telephone weekdays from 10 am to 12 pm and from 2 pm to 4 pm: +44 (0)20 3514 7683 (UK)